Digital monitoring is now a regular part of our working reality. From CCTV cameras to call recording, surveillance in the workplace is not new.
But workers now face a more detailed and intrusive type of monitoring that is less understood, and at times even entirely unknown, by employees: employee monitoring applications (EMAs).
It's no longer just about being captured in the frame of a CCTV camera or having phone calls recorded. Workers now must be concerned about the collection of any and all activities that occur on their devices, and the use of this information to make decisions about their productivity, performance and risk to company security.
